FAQ

Ordering & Payment

Placing an order with The Purple Shop Cannabis is quick and easy:

  • Create an account to access exclusive deals
  • Browse our curated strains and add items to your cart
  • Choose Interac e-Transfer or cryptocurrency at checkout
  • Once payment is confirmed, your order ships via Canada Post within 2–5 business days

 

Yes. Ordering from The Purple Shop Cannabis is safe and secure. We source premium products from trusted Canadian growers and ship discreetly using Canada Post Xpresspost to protect your privacy.

 

We accept Interac e-Transfers and cryptocurrency.

 

Orders over $149 ship free. Orders under $149 have a flat $20 shipping fee.

 

Your order will appear as “Processing” until payment is confirmed. Once verified, your package is shipped promptly.

 

No, We do not ship outside of canada.

 

Only customers aged 19+ and residing in Canada are eligible to order.

 

If your order hasn’t arrived within 48 hours of the expected delivery date, please contact us immediately so we can investigate and resolve the issue.

 

If you’re dissatisfied with a product, contact us within 7 business days with your order number, product name, description of the issue, and any supporting images or videos.

 

Due to the nature of cannabis products and Canadian regulations, all sales are final.