Privacy Policy

Privacy Policy – The Purple Shop

Last updated: 2025-08-26

At The Purple Shop, your privacy is our priority. We are committed to protecting your personal information and ensuring your shopping experience is safe, secure, and discreet. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us.

1. Information We Collect

When you place an order or create an account, we may collect the following information:

  • Name, email address, and phone number

  • Billing and shipping addresses

  • Payment details (processed securely through third-party providers; we do not store your banking or credit card information)

  • Order history and account preferences

We may also collect non-identifiable data, such as website usage statistics, cookies, or analytics to improve our services.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide order confirmations and shipping updates

  • Respond to customer service requests

  • Improve our website, products, and services

  • Send exclusive promotions or newsletters (if you opt in)

We will never sell or rent your personal information to third parties.

3. Shipping and Delivery

To complete your orders, we share necessary details (name, address) with trusted partners such as Canada Post or other shipping providers. All packages are shipped discreetly to protect your privacy.

4. Cookies and Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to:

  • Understand browsing behaviour

  • Improve navigation and product recommendations

  • Track website performance

You can disable cookies through your browser settings, but some features may not work properly.

5. Data Security

We use secure servers, SSL encryption, and industry-standard safeguards to protect your information. While no system is 100% secure, we take every reasonable step to ensure your data remains safe.

6. Age Restrictions

The Purple Shop is intended for customers 19 years of age or older in Canada. We do not knowingly collect information from anyone under 19.

7. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

  • Access your personal information held by us

  • Request corrections to inaccurate data

  • Withdraw consent for marketing communications at any time

  • Request deletion of your account information

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out:

The Purple Shop – Customer Support
 Email: Info@thepurpleshopcannabis.com
 

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