Order Processing Times

Get your order shipped fast:

Same-Day Shipping
Orders placed and paid for before 11:30 AM EST are processed and shipped the same business day.

Next-Day Shipping
Orders placed after 11:30 AM EST are processed and shipped the following business day.

Orders are processed Monday through Friday, excluding holidays.

Where We Ship

We ship Canada-wide only. All orders are dispatched from within Canada to ensure timely and secure delivery to every province and territory.

Delivery Times

Delivery times vary depending on your location and the shipping carrier:

• Ontario & Quebec: 1-3 business days
• Western Canada (BC, AB, SK, MB): 2-4 business days
• Atlantic Canada: 3-5 business days
• Remote areas: 4-7 business days

Once your order ships, you'll receive a confirmation email with tracking details so you can follow your package every step of the way.

Please note: Delivery estimates are provided by the carrier and may be affected by weather, holidays, or high-volume periods.

Discreet & Secure Packaging

Your privacy is our priority. All orders are packaged securely and discreetly with:

• No visible branding or logos
• No indication of contents
• Odour-proof, smell-proof packaging
• Plain, unmarked boxes

Your order arrives looking like a standard parcel — completely discreet from the outside.

Tracking, Delays & Support

Track Every Step:
Once shipped, tracking information is sent automatically via email. You can monitor your package in real-time until it reaches your door.

Experiencing Delays?
While we aim to meet all delivery timelines, occasional delays can occur due to carrier issues, weather, or circumstances beyond our control.

If you experience any problems with your shipment, our support team is here to help and will work with you to resolve the issue as quickly as possible.